sagili Privacy Policy – How Your Personal Data Is Handled

When you create an account on sagili, we collect the information you submit during registration, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years old, and comply with applicable Philippine regulations governing online entertainment platforms. We may also ask for a government-issued ID or other supporting documents as part of our Know Your Customer (KYC) process. Payment-related details such as your preferred deposit method and transaction history are also recorded to facilitate smooth and secure financial transactions. All information you provide is stored securely and accessed only by authorised personnel for the purposes described in this policy. You are responsible for ensuring that the information you submit is accurate and up to date at all times.

As you use the sagili platform, we automatically collect certain technical and behavioural data to help us improve your experience and maintain the security of the service. This includes your IP address, device type, browser version, operating system, pages visited, session duration, and the features you interact with most frequently. We use this data to detect unusual activity, prevent fraud, and ensure that the platform performs reliably across all devices — including mobile phones, which are the primary way most Filipino players access the platform. Aggregated and anonymised usage data may also be used for internal analytics to guide product improvements and content decisions. We do not use this data to build individual advertising profiles or sell it to third-party marketers. Log data is retained for a limited period consistent with our security and compliance obligations.

sagili uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly across sessions. Essential cookies are necessary for the platform to operate and cannot be disabled without affecting your ability to use core features such as login and deposit. We may also use functional cookies to remember your language settings, preferred sports markets, and display preferences so that each visit feels personalised and efficient. You can manage non-essential cookie preferences through your browser settings at any time, though doing so may limit certain features. We do not use cookies to serve third-party advertisements or track your activity on other websites. For more detail on how cookies work and how to control them, please refer to your browser's help documentation.

sagili does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary to deliver those services and under strict confidentiality agreements. In cases where we are legally required to disclose information to Philippine regulatory authorities, law enforcement agencies, or courts, we will comply with those obligations while taking reasonable steps to notify you where permitted by law. If sagili undergoes a business restructuring, merger, or acquisition, your data may be transferred as part of that process, and you will be notified in advance. We require all third-party partners to handle your data in a manner consistent with this Privacy Policy and applicable Philippine data protection law. We never share your data with gambling affiliates or advertising networks without your explicit consent.

As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. You have the right to access a copy of the personal information we hold about you, request corrections to any inaccurate or incomplete data, and ask us to delete your data where it is no longer necessary for the purposes for which it was collected. You may also object to certain types of processing, request that we restrict how we use your data while a dispute is being resolved, and withdraw consent for any processing that is based solely on your consent. To exercise any of these rights, please contact our support team using the email address listed in the footer of this page. We will respond to all verified requests within a reasonable timeframe in accordance with applicable law. Please note that some requests may be subject to legal or regulatory limitations that prevent full compliance.

We take the security of your personal information seriously and implement industry-standard technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission, secure server environments, access controls, and regular security reviews. Despite these precautions, no online platform can guarantee absolute security, and you should also take steps to protect your own account by using a strong, unique password and keeping your login credentials confidential. Personal data is retained for as long as your account remains active and for a period thereafter as required by Philippine law, anti-money laundering regulations, and our internal compliance obligations. When data is no longer required, it is securely deleted or anonymised. If you believe your account security has been compromised, please contact our support team immediately so we can take appropriate action.